Ask Zac: fees and automatic delivery

Q: Why do some propane companies charge so many fees?

A: Charging fees after quoting a price per gallon allows other companies to sound as if they have the lowest prices around while still charging you more than expected. At Smith Propane and Oil, we don’t need to hide fees, because our prices are always competitive.

Q: When can I enroll in your automatic delivery program? What additional costs can I expect from enrolling?

A: If you have a solid delivery history with Smith Propane and Oil, you can sign up for automatic deliveries at any time; as with all our other services, there are no additional fees for automatic deliveries. Remember, at Smith Propane and Oil, we don’t hide fees, we burn them.